Shipping policy
Shipping Policy
At MONTKUSH, we are committed to providing fast and reliable shipping services to our customers.
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Shipping Carrier: All orders are shipped via USPS.
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Free Shipping: We offer free ground shipping on orders over $75 within the U.S. For orders under $75, shipping costs will be calculated at checkout.
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Shipping Time: Ground shipping typically takes up to 7 business days from the time an order is placed to arrival at your door.
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Shipping Restrictions: Please note, we currently do not ship to the following locations:
- Nebraska, Idaho, South Dakota
- U.S. Territories, such as Puerto Rico, the Virgin Islands, Guam, and other non-state islands.
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Additional Questions: If you have any questions or need assistance with your order, feel free to contact us at 802-868-1001.
Lost or Stolen Packages
We take pride in timely and efficient deliveries. However, if your package is lost or stolen, please follow these guidelines:
- Report any lost or stolen packages within 30 days of placing your order.
- Contact us via email or phone, providing your order number and relevant details.
- If the package cannot be located, we will replace the lost or stolen product(s) at no additional cost.
- Reports made after 30 days will not be eligible for a replacement or refund.